Managed services is the method by which we help our customers outsource applications management responsibilities and services, thus helping them improve operations and reduce their IT operation costs by up to 50%.
With Managed Services, you get greater flexibility, assured continuity, and a lower total cost of ownership for your applications. Our resources are readily available, so that our customers are ready and well equipped to do business whenever the opportunity presents itself.
Our Services team is set up to provide any level of support you require. Through our managed services offerings, we can run your systems end-to-end or just provide support for certain aspects of your deployments. We cover all operational services, including service desk, system administration, capacity planning, facility management, service pack/hot fix, maintenance, backup, recovery, and archiving, as well as many full range services for optimum application performance. We also offer technical services such as customization care and functional application management support. With Managed Services, our customers get greater flexibility, assured continuity, and a lower total cost of ownership for their applications.
- Surveying all services you manage
- Choosing level of support.
- Giving a sample of support
- Managing your services